“The name ‘Promise’ holds us to a standard. It means we will do everything to make sure you or your loved one is receiving the highest quality of care in the most compassionate way possible. Quality care is always Promise #1.
-Richard Gold, President and Chief Operating Officer
Our Company Culture
Who We Are
Established in 2003, Promise Healthcare is one of the largest post-acute care health systems in the United States. Our facilities utilize an interdisciplinary approach to healing for the nation’s most critically ill population.
Serviced by more than 3,000 physicians and employees, Promise Healthcare facilities are known for outstanding clinical quality scores that consistently outperform national benchmarks, especially for our successful ventilator weaning program. Patient satisfaction ratings at Promise hospitals are among some of the highest in the industry ranging between 91.06% and 96% since 2012.
Growth and Expansion
Since its inception, Promise Healthcare has continuously expanded its industry presence throughout the country. In 2014, Promise added several facilities to its portfolio including two SNFs in Texas and Kansas. The inclusion of the SNFs provided an opportunity for Promise to broaden its scope within the continuum of patient care.
In recent years, Promise has also custom designed and built several LTAC hospitals from the ground up. Located throughout Louisiana and Florida, these hospitals are fully equipped with the latest technology and safety features including fully outfitted Operating Rooms.
Across each of our health care facilities, we believe our first responsibility is to provide exceptional care to our patients and their loved ones. Our definition of exceptional care and service goes beyond treating illnesses; it encompasses making positive impacts within our communities and encouraging a healthy way of life.
Giving Back to Our Communities
At Promise Healthcare, each of our facilities is involved in various programs that serve their local community. Several of our facilities have been recognized and commended for their charitable efforts and commitment to their communities.
Making Wellness a Daily Priority
As health care professionals, we are committed to promoting wellness and helping our patients achieve the highest quality of life possible. Likewise, we encourage every employee to make the same commitment to their own health. Each facility has a comprehensive wellness program in place that provides employees with resources, tools and incentives to attain and maintain a healthy lifestyle. At Promise, we are committed to empowering our employees to prioritize their own health and that of their families as well.